How a brand-new pet supply SKU went from a 0.6% to a 5.4% conversion rate — and earned 90+ reviews in its first month.
The product launched with zero reviews and a 0.6% conversion rate — a fraction of what the category needs. Shoppers had no reason to choose it over established listings with hundreds of reviews.
In a trust-driven category, a new SKU without social proof simply does not convert. The listing needed review velocity fast, plus answers to the questions that were quietly killing purchases.
We focused everything on the one thing a new SKU needs most in month one: credible social proof that converts.

0.6% → 5.4% conversion

0 → 90+ reviews in 30 days

Daily orders climbing with conversion

Founder · Pet Supply Brand